However, Conway said that those quality-control issues
did not directly result in the layoffs. He added that no customers have been
lost.
"I wouldn't say it's a direct result
of any one factor," Conway
said. "We've discussed the quality issue (with analysts, shareholders and
customers). Those issues have been addressed. There's not a direct correlation.
Overall, it's been a challenging year."
Over the first nine months of 2012, Plug power
inverter has increased revenues significantly, pulling in $20
million during that period versus $15 million during the same nine-month period
a year ago. However, the cost of bringing in that revenue increased more than
$9 million this year over last, resulting in an operating loss of $27 million,
compared to $24 million for the first nine months of 2011.
A big reason for that increased cost is
that the company is shipping more fuel cells than ever. Another reason,
however, was millions of dollars in warranty claims from "component
quality issues," the company said in its most recent quarterly filing with
the SEC.
COLONIE — Plug Power, the Latham fuel cell
manufacturer, let 22 full-time employees go last week as part of a
restructuring plan that will save the company as much as $4 million annually in
operating expenses.
The company revealed the cost-cutting move
in a brief filing with the U.S. Securities and Exchange Commission. Over the
next few months, the company will be paying out roughly $600,000 in severance and related
expenses.
The job cuts were done with as little
impact as possible on the company's manufacturing operations, which are done
on-site at its headquarters on Albany
Shaker Road near the airport, said Gerard Conway
Jr., Plug Power's general counsel. Both salaried and hourly workers were
affected.
For instance, grid tie
inverter one of the jobs that was eliminated was investor relations,
which does not have a direct impact on manufacturing. Plug Power makes hydrogen-powered
fuel cells that power lift trucks used in warehouses and distribution centers
run by companies like FedEx, Wegmans and Proctor & Gamble. Conway says that since only a
"handful" of large investors own a majority of the company's shares,
the company can get by for now without someone dedicated full time to that
outreach effort.
Plug Power also runs on "lean"
manufacturing principles and uses part-time workers for its manufacturing and
assembly so that it can increase or decrease its staffing in that area
week-to-week based on its order flow. As of the company's last annual report,
Plug Power reported that it used 45 part-time employees out of a total
workforce of 195. Conway
says that those part-time workers supplement a "core" group of
full-time manufacturing employees.
Over the past two quarters, Plug Power CEO
Andy Marsh has revealed problems with suppliers sending the company parts that
were not made to the correct specifications. In one case, solar panel
the issues led to a fire at one customer's site. Those issues have hurt the
company's ability to fill orders on time.
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